Position Information

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Information and Assistance Coordinator - Chittenden County
As part of the Care & Service Coordination team, the Information and Assistance Coordinator answers Age Well’s Helpline, and provides direct advocacy, assistance, information and referrals to clients, family members, and caregivers in our area. This position also provides support to the State Health Insurance Assistance Program (SHIP) and provides Medicare counseling. Maintaining databases through accurate input and research is an essential part of this position. Our Information & Assistance team ensures that Older Vermonters have one place to call for questions about long-term care, transportation, insurance, housing services and more.
 
Age Well's Diversity Statement:
At Age Well, we are committed to serving all older Vermonters, their families and caregivers regardless of sexual orientation, gender identity, age, disability, race, religion, education, or financial status. We believe that demonstrating inclusiveness creates a healthy, positive, and collaborative community.
 
Age Well stands with communities across Vermont who are impacted by discriminatory social biases. Age Well’s mission emphasizes diversity, inclusion and equity as critical components to ensure the well-being of our staff, clients, volunteers and those we serve.
Position: Information and Assistance Coordinator - Chittenden County
Organization: Age Well
Location: Colchester,  VT 
United States
Salary: $41,600 - $43,750
Posting Start Date: 11/22/2023
Date Posted: 11/22/2023
Requirements

Key skills include the ability to effectively utilize resource information to meet the inquirer’s needs, effective communication skills including the ability to establish rapport, listen actively, and respond to each inquiry in a professional, non-judgmental and culturally-appropriate manner.
 
This position is in Chittenden County and will be a combined hybrid position, working remotely as well as in the office.

The successful candidates will have a bachelor’s degree. Experience in social services preferred.
 

Status: This listing expires on: 12/22/2023
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Organization Information
Name:
Age Well
Address:
875 Roosevelt Hwy, Ste. 210

Colchester,  VT 05446
United States
Email:
hr@agewellvt.org
Phone:
Fax:
Contact:
Human Resources
USAging Fact: Learn about your peers’ work—and how it can fit into your agency’s goals! The AIA Awards recognizes successful and innovative programs that USAging members have developed to serve older adults. Get inspiration from our 2023 winners!