Welcome to carenect—a program exclusively for USAging members to help you better serve your clients, advance management of private pay and care transitions programs, and create a new revenue stream for your agency.

About carenect

carenect is a monitoring service, brought to you by USAging and Best Buy Health, which enables excellent and cost-effective care for patients, while providing AAAs with an easy and efficient way to start a private pay program. Enrolled member agencies will be able to add their own fees to the low carenect private pay and Care Transitions prices to create a new revenue stream. Agencies will work with CST to develop and implement the easy to start and manage program. Enroll for more information!

carenect Introduction & Overview Webinar

How to Enroll
(Note: Complete the steps here in order to gain access to the enrollment information and materials.)

  • Determine a program Point of Contact for your agency
  • Download the Confidentiality Agreement
  • Have two original copies signed by your agency
  • Email a copy of the signed form
  • CST will execute with their signature and mail a copy back to you for your agency records
  • Upon execution, you will receive access to the Enrollment section of the website
Still have questions or need some clarification? Contact Ginna Peterson at 855.567.1000 or

USAging Fact: Learn about your peers’ work—and how it can fit into your agency’s goals! The AIA Awards recognizes successful and innovative programs that USAging members have developed to serve older adults. Get inspiration from our 2021 winners.